Showerpower’s customer satisfaction survey
Customer service has always been a cornerstone of Showerpower’s business – and according to our Customer Satisfaction Survey we are getting it right. The customers surveyed commissioned a wide variety of projects, from Showerpower state of the art frameless glass shower enclosures to frameless glass bath screens, spa and wetroom enclosures. Some were single projects for homeowners and in other cases we undertook multiple projects for new builds and developers.
However big or small the job, it seems our experience and attention to detail has met with our customers’ approval.
Here are some of the highlights from our Survey results.
• 100% rated the quality of Showerpower products and also quality of service as excellent or very good, with ‘excellent’ scoring 75%.
• Over 85% rated our aftercare service as excellent or very good.
• All customers who responded rated our project management excellent, very good or good.
• 88% said they would be happy to recommend Showerpower to a friend or colleague.
We are also delighted with the comments you made, which in particular highlight the quality of our service and our friendly and efficient team.
“Great service, great products (we had 4 shower enclosures) and great prices.”
“Best contractors we have used during our new house build.”
“Family owned and run business delivering high quality products, service and care for every customer.”
“Very good product and efficient, friendly, knowledgeable staff.”
As you would expect, experience, attention to detail, streamlined project management and a friendly, approachable service are all important to our clients. And although this survey confirms we score highly for all of these, we will continue to work and improve our service wherever we can.
Meanwhile, if you haven’t discovered the difference that an elegant, contemporary frameless shower, spa or wetroom enclosure can make to your home, or you are a developer or architect looking for a frameless shower enclosure supplier that can deliver something different, why not contact us now?
From stunning, supersized glass shower enclosures to three-sided shower screens or glass enclosures for irregular spaces or heritage properties, Showerpower has the experience and expertise to deliver total customer satisfaction.